Published on: 01-Jun 02:43pm
TROUBLE SHOOTING – PUSH OPEN DOORS NOT WORKING / DOOR OR CATCH NOT REBOUNDING
Simply turn the barrel at the end of the grey catch, this will adjust the catch length and the mechanism will work perfrectly.
We can’t resolve anything without fully understanding the problem.
Step 1 : Call the customer to discuss and ask for clear images to explain the problem.
Step 2: If you are unable to resolve it – escalate it to Lynsey but confirm to customer it has been done and we will reply asap.
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