Published on: 12-May 09:45pm
DAMAGED / SCRATCHED PANELS/ MISSING PARTS
MISSING PARTS / HARDWARE
We can’t resolve anything without fully understanding the problem.
Step 1 : Call the customer to discuss and ask for clear images to explain the problem.
Step 2: If you are unable to resolve it – escalate it to Lynsey but confirm to customer it has been done and we will reply asap.
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