Published on: 12-May 10:22pm
HELP IN SETTING UP THE IR REPEATER - TROUBLE SHOOTING:
1. Ensure the power is connected - blue light on the actual box will come on (this confirms power is ok)
2. Ensure that the correct cables are in the correct side / holes in the box (if the emitter and receiver are in the wrong way round, it won't work.
3. Check that the EYE part lights up green or red when connected. If no light in the eye ( the larger bulb part at the end of the long wire that receives the signal from the remote) then send a replacement eye cable only.
4. If this is all working to this point, ensure that the emitters are positioned correctly over the IR sensor point on the AV equipment.
WATCH the video to better explain how it works and the set up process or forward to video to the customer.
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